Need sizing guidance, an update on your delivery, or help with an exchange? Our Customer Care team responds personally every day.
Customer Care Hours
Daily, 9:00 AM – 6:00 PM
Monday through Sunday (Sri Lanka Standard Time, GMT+5:30). Typical reply time is under 24 hours.
Store Location
Biyagama, Sri Lanka
No,293/10,Dikwela Road,Siyambalape, Biyagama, Sri Lanka — dispatching islandwide to all 25 districts.
WhatsApp & Phone
+94 72 343 5835
Call us directly or message on WhatsApp (+94 72 343 5835) with your Order Number for instant support.
Email Support
hello@dilfashion.lk
For order inquiries, press & styling collaborations, or privacy requests, reach us anytime at hello@dilfashion.lk.
Before You Reach Out
You may find an instant answer in one of our dedicated guides:
- My Account → Orders — Track order status, review billing/shipping details, and manage saved addresses.
- Help & FAQ’s — Quick answers on COD, Bank Deposit slips, Koko/Mintpay, and wishlists.
- Shipping & Delivery — Colombo & outstation timelines and free delivery over Rs 15,000.
- Exchange Policy — How to arrange a 14-day size or style exchange.
- Size Guide — Full XS–XXL measurement charts in centimetres and inches.