Dil Fashion respects your privacy and handles your personal information with care, transparency, and strict technical safeguards.
1. Information We Collect
When you browse, create an account, subscribe to updates, or place an order on Dil Fashion, we collect only the details reasonably required to serve you:
- Order & Contact Information: Full name, billing and shipping address, Sri Lankan district/city, phone number, and optional email address for order notifications.
- Account & Preference Data: Encrypted login credentials, order history, and Wish List items saved under your account.
- Bank Deposit Proof: If you choose Bank Deposit / Transfer at checkout, the receipt or slip file (JPG, PNG, or PDF) you upload for payment verification.
- Newsletter Subscription: Your email address when you explicitly opt in to our mailing list.
- Technical & Session Data: Essential cookies (cart session, wishlist state, currency preference, theme mode) and minimal security logs to protect against abuse or unauthorised access.
2. How We Use Your Data
- To process, pack, verify payment for, and deliver your orders across Sri Lanka.
- To communicate order confirmations, courier status updates, and exchange assistance.
- To safeguard the storefront against automated spam, fraudulent transactions, and unauthorised access.
- To send curated collection announcements solely when you have opted into our newsletter (with one-click unsubscribe anytime).
3. Payment & Deposit Slip Security
Dil Fashion does not store raw credit or debit card numbers on our servers. Any Bank Deposit slips uploaded at checkout are saved outside public web-accessible URLs in an access-controlled private directory and served exclusively over authenticated, ownership-verified sessions to you and authorised Dil Fashion store personnel.
4. Cookies We Use
We use essential WooCommerce cart/checkout session cookies, security nonces, and HttpOnly wishlist cookies so your shopping experience works seamlessly without exposing session tokens to unnecessary client-side scripts. You may clear or restrict cookies in your browser settings, though checkout and cart functionality require essential cookies to operate.
5. Data Sharing & Retention
We never sell, rent, or trade customer data to third-party marketers. Relevant delivery details (name, phone number, and shipping address) are shared strictly with our trusted domestic courier partners to complete your delivery. Order records are retained only as long as necessary for customer service, accounting, and applicable Sri Lankan legal obligations.
6. Your Rights & Contact
Under applicable Sri Lankan data protection principles (including the Personal Data Protection Act No. 9 of 2022), you may request access to, correction of, or deletion of personal data we hold about you, subject to statutory record-keeping duties. To submit a privacy request, please reach out via our Contact Us page.